To prevent any fraudulent attempts of reusing, copying, manipulating the mobile tickets, or using fake tickets, the solution has been designed with utilization of secure and efficient ticket validation methodologies. In addition to visual ticket validation by the fare inspectors an electronic validation system can be. Unwire supports various code scanners, as well as validation apps for Android (iOS on request).
The information typically displayed on a mobile ticket through the ticketing app enables the inspector to visually verify that the transit rider possesses an eligible fare.
Three anti-fraud effects for visual validation are built into the ticket view in addition to the countdown timer. First, the ticket view is animated during the Recently Activated and Active states. A looped video will be shown at the bottom section of the ticket. Second, a tap on the screen on top of the animation will change colour on the bottom animation area as long as press is registered. Finally, rotation of the device to landscape mode (will be forced with rotation lock override) will expand the bottom section of the ticket to a full screen landscape of the video with selected ticket details highly visible, this will secure a fast and easy way for a visual inspection of any ticket within the app.
Unwire validation apps are tailored to suit random ticket inspection performed by fare inspectors carrying devices running electronic validation software. Handheld scanning devices can be smart phones or a dedicated wireless inspection/scanning device, allowing electronic ticket validation to be performed immediately.
Note: Validation hardware is not included. Unwire does not provide or sell handheld scanning hardware.
Supported devices / operating systems
Unwire provides a standard application compatible with the Motorola MC75 with the SE4400 2D imager. The 2D imager is required for the solution to work.
Optionally the following hardware and operating system combinations can be supported:
- Apple: Devices compatible with iOS 9 and later
- Android Compatible with 6 and up (preferably Nexus devices)
The validation client needs to be adapted to the exact hardware it will be running.
Features of the Fare Inspection App
There are four key features provided by the Fare Inspection App
- Fare Inspector log-in and authentication
- Ticket code scanning
- Local/Off-line Validation and Online Validation
- Call Ticket holder
When a rider presents the Ticket View with a supported machine-readable code (Aztec, QR, +Code etc.) a fare inspector can use the device and inspection app to easily validate the ticket. This is done in the Scan View by simply aligning the camera view over the code as illustrated below.